# Manage every endpoint without stressing over skill shortages *From datacenter to point of care* Health IT is feeling the heat—ransomware, rapid M&As, HISAA, HHS CPG and growing EHR access via mobile. And endpoints remain the weakest link in this chain. On top of this, IT teams see short tenures and skill gaps. IT directors are under pressure to find product-agnostic talent that works with multiple client platform engineers, and intuitive products to onboard new staff quickly. **Endpoint Central** is an intuitive platform in the **endpoint management** space. Empower system engineers of any skill level to manage and secure endpoints—patient iPhones, shift-worker iPads, clinical workstations, barcode scanners, and back-end servers. So your team spends less time learning the product and more time enabling clinical workflows, patient care, and building cybersecurity programs. It’s easy to set up on your own, and expert implementation and hands-on **training through the first patching cycle** are available when needed. --- ## Healthcare remains a notoriously under-resourced and highly-targeted industry We've heard the concerns of health IT leaders and practitioners, which underscore key problems in healthcare today. - Healthcare is a leading target of ransomware *Source: FBI Internet Crime Report 2023* - **96%** of hospitals are operating with end-of-life operating systems or software with known vulnerabilities. *Source: HHS Hospital Resiliency Landscape Analysis* - Too many regulations and frameworks, including **NIST CSF, HICP, CPGs**, and the upcoming **HISAA act**. - Rapid M&A leads to accumulation of legacy systems. - **90%** of healthcare organizations are already using mobile to access EHR. *Source: HHS Hospital Resiliency Landscape Analysis* - **$9.77M** is the average breach cost for healthcare. *Source: IBM Cost of a Data Breach Report 2024* - Decrease in IT talent and need for cost-effective solutions. - **30%** of health IT leaders say their organizations are understaffed. *Source: HHS Hospital Resiliency Landscape Analysis* --- ## 28,000+ businesses trust us worldwide - Improved ransomware detection by **99.99%** - Reduced device provisioning costs by **$22k** - Improved vulnerability remediation time by **85%** - Reduced mean time to patch from 90 days to **14 days** --- ## Top healthcare use cases ### Meet HIPAA's 15-day patch mandate #### 15-day mandate from HIPAA The new proposal to HIPAA security rule mandates healthcare organizations to patch their systems within 15 days of identifying a critical vulnerability. #### Example patching playbook - N-1 patching for critical servers, customizable reboots, self-service portal for server admins. - Custom cohorts based on devices and departments like radiology and clinical informatics. [View full playbook](https://download.manageengine.com/products/desktop-central/health-it-sample-patching-playbook.pdf) #### Proven impact Cost savings of up to **$913,000** and time reduction of **95%** from patch automation using ManageEngine Endpoint Central. [Learn more](https://www.manageengine.com/products/desktop-central/hipaa-patch-mandate.html) --- ### Manage BYOD #### BYOD visibility - Track personal devices used for work apps. - Manage business app licenses and distribute to work profiles. #### Data containerization and security - Isolate work data without violating physician privacy. - Enforce strong passcodes for work profiles. - Secure content with screenshot and clipboard restrictions via MDM. #### Secure access to business apps - Restrict access to Outlook and Office 365 to MDM-registered devices. - Block rooted and jailbroken devices. - Enforce OS version control. - Enable certificate-based sign-ins for Epic Haiku and Canto. [Learn more](https://www.manageengine.com/products/desktop-central/byod-for-healthcare.html) --- ### Inventory devices & generate reports #### Centralized asset inventory Keep inventory in one place and generate reports instantly. > “ManageEngine provides a consolidated view of asset and endpoint data, allowing me to track assets from delivery to deployment, including location, department, and user. I can now pull reports myself in seconds, without relying on my team.” > — Senior director of IT infrastructure, New Jersey-based healthcare system [Learn more](https://www.manageengine.com/products/desktop-central/health-it-mergers-and-acquisitions.html) --- ### Prevent ransomware with browser security - Lock down browsers to prevent malicious downloads. - Allow only approved extensions. - Monitor potentially malicious sites. - Restrict risky downloads. > “Endpoint Central's browser security module gives us the controls to allow only approved extensions, monitor potentially malicious sites, and restrict certain risky downloads that previously bypassed our EDR.” > — Director of IT security, New Jersey, U.S. #### Monitor web activity - Support litigable investigations. - Enable forensic analysis during incidents. --- ### Reduce device provisioning costs - Create golden images with IT policies. - Layer role-specific apps. - Automate deployment for acquired practices. **Proven results:** Saved $22k and cut setup time from 30 days to 20 minutes. [Read the case study](https://download.manageengine.com/products/desktop-central/health-it-philadelphia-npo-case-study.pdf) --- ### Distribute EHR clients - Configure post-deployment automations. - Run sequential scripts to customize software. - Enable interoperability with Epic. > “Endpoint Central enables me to run 11 post-deployment scripts in sequence... This saves me a lot of time.” > — Network system administrator, Washington, U.S. --- ### Multi-site remote help - HIPAA-compliant remote control. - Role-based access control (RBAC). - Secure troubleshooting for EMR and PACS systems. - Session logging and consent-based access. > “Endpoint Central's remote control is HIPAA compliant and integrated natively into the existing agent.” > — Network system administrator, Washington, U.S. --- ## Success stories ### From 30 days to 20 minutes **Reduction in cost and time: 99%** | Metrics | Doing it manually | Using Endpoint Central | |---|---|---| | Time to deploy OS to one machine | 6 hours | 20 minutes | | Time to deploy OS to 120 machines | 720 hours | 1.67 hours | | Number of technicians needed | 3 | 1 | | Cost for technicians | $21,600 | $50 | [Read the case study](https://www.manageengine.com/products/desktop-central/health-it-philadelphia-npo-case-study.pdf) --- ## Manage every endpoint - Clinical workstations - Shared devices - Server infrastructure - Embedded PCs - Barcode-based medical scanners - AR/VR - Wearables - Mini PC [See the solution brief](https://www.manageengine.com/products/desktop-central/health-it-manage-every-device-solution-brief.pdf) --- ## Business drivers behind health IT and our solutions ### EHR adoption and mobility - Provision Windows 11 endpoints. - Secure EHR mobile access (NIST SP 1800-1). - Customize client app distribution. - Secure BYOD and shared devices. - Enable Epic updates. [Explore our solutions](https://www.manageengine.com/products/desktop-central/health-it-ehr-adoption-and-mobility.html) ### Mergers and acquisitions - Integrated ITAM and endpoint management. - Cut provisioning time to 20 minutes. - Remotely wipe PHI. - Secure embedded systems. - HIPAA-compliant remote control. [Explore our solutions](https://www.manageengine.com/products/desktop-central/health-it-mergers-and-acquisitions.html) ### Patient care and clinical workflows - Personalized iPads with Epic MyChart Bedside. - Secure clinical workstation access. - Enable barcode medication administration. - Shared kiosk mode for shift workers. - RBAC for clinical teams. [Read the solution brief](https://www.manageengine.com/products/desktop-central/health-it-enpower-every-persona-solution-brief.pdf) ### Ransomware and cybersecurity - Browser lockdown and app whitelisting. - 99.99% accurate ransomware detection. - Patch Windows, macOS, Linux, iOS, servers, and 850+ third-party apps. - Encrypt and track home-care devices. [Explore our solutions](https://www.manageengine.com/products/desktop-central/health-it-ransomware-and-cybersecurity.html) ### CPGs and HHS initiatives - Meet essential and enhanced CPG goals. - Prepare for HISAA and HHS initiatives. [Explore our solutions](https://www.manageengine.com/products/desktop-central/health-it-cpgs-and-hhs-initiatives.html) --- ## Why choose us? - **153%** savings per managed device compared to Microsoft Intune. - **139%** savings by hiring entry-level admin vs SCCM-trained expert. - **3x** lower implementation cost vs Microsoft Endpoint Configuration Manager. ### Easy to use - User-friendly design - Minimal training - In-product chat support - Audit-ready reports - Single agent solution ### Competitive advantage - No complex licensing - Supports non-Microsoft environments - Patches servers and 1000+ third-party apps - Built-in software templates - Remote view and MDM in one platform ### Partnerships and global footprint - 150+ value-added resellers - 33+ GSI partnerships - 18 data centers worldwide - Profitable and bootstrapped ### Customer-first philosophy - Easy access to leadership - Dedicated TAMs - In-person training - Patch Tuesday support - 24/7/365 premium support --- ## Frequently Asked Questions ### 1. How does an endpoint management solution help with regulatory compliance (HIPAA, HHS, etc.)? An endpoint management solution helps healthcare organizations stay compliant with mandates such as HIPAA, HITECH, and HHS security guidelines by enforcing strict access controls, encryption policies, and audit-ready documentation. ManageEngine Endpoint Central automates compliance checks, ensures that protected health information (PHI) remains secure across all endpoints, and maintains detailed activity logs for audits. ### 2. Can Endpoint Central manage mobile and shared devices used by clinicians and patients? Yes. Endpoint Central provides unified management for clinician workstations, patient tablets, and shared medical kiosks. It enables remote configuration, security enforcement, kiosk mode, app deployment, and real-time tracking. ### 3. What are the key components of a healthcare endpoint management solution? Device lifecycle management, patch automation, threat detection, data encryption, remote troubleshooting, and compliance reporting—all unified under a single console. ### 4. What types of healthcare endpoints can be managed with UEM? Clinician laptops, nursing stations, mobile carts, tablets, lab systems, IoT medical devices, and rugged field equipment. ### 5. How does endpoint management secure against ransomware? Through continuous patching, real-time monitoring, policy-driven access control, isolation of infected endpoints, and integrated data-loss prevention and encryption. ### 6. What are the key features of an effective solution? Centralized visibility, zero-trust access control, automated patching, encryption, compliance enforcement, and remote support—while maintaining uptime and protecting PHI.